Terms of Service

Purpose of the service

Volyapro is a platform published by VOLYA Aesthetic Academy, dedicated to:

• the delivery of online training in the field of aesthetics and beauty;
• the organisation of individual VIP sessions via videoconference with a referent trainer;
• the issuance of completion certificates at the end of programmes;
• the operation of an automated Instagram messaging service (VolyaChat) to answer information requests.

Access and registration conditions

Access to the platform requires the creation of an account. Registration is free. Access to training courses and VIP services is conditional on the prior purchase of the relevant pack or course.

The user undertakes to provide accurate information and to keep it up to date. Any account created with falsified information may be suspended without notice.

Payments & refunds

Payments are processed via Stripe (international) or Chargily (Algeria). Payment constitutes full and complete acceptance of the order.

• An unpaid order remains in “awaiting payment” status and does not unlock access to the content.
• Access to training courses is granted immediately after confirmation of payment by the gateway.
• Promo codes apply in accordance with their own conditions (validity date, amount, currency).

Intellectual property

All content available on Volyapro (videos, texts, training materials, certificates, brand identity, source code) is protected by copyright and remains the exclusive property of VOLYA Aesthetic Academy.

Any reproduction, redistribution, screen capture for public broadcasting or account sharing is strictly prohibited and exposes the offender to legal action.

Instagram messaging (VolyaChat)

Our VolyaChat chatbot automatically replies to messages received via Instagram using the official Meta API. It directs users to the relevant resources and may transfer the conversation to a human operator.

• Automated replies are provided for informational purposes only and do not constitute a contractual commitment.
• Conversations may be recorded to ensure the quality and security of the service.
• VOLYA Aesthetic Academy cannot be held liable for any service disruption caused by Meta or the Instagram API.

User responsibilities

The user undertakes to:

• keep their credentials confidential;
• refrain from using the service for illegal or improper purposes;
• refrain from attempting to bypass security measures or scrape content;
• respect other users during interactive sessions.

Limitation of liability

VOLYA Aesthetic Academy makes every effort to ensure the availability, security and quality of the platform. However, its liability cannot be engaged in the event of:

• temporary interruption for maintenance or force majeure;
• failure of a third-party service (Meta, Stripe, Chargily, Daily.co);
• non-compliant use of the service by the user.

Modification of the terms

VOLYA Aesthetic Academy reserves the right to modify these Terms of Service at any time, in particular to reflect legal, technical or commercial changes. The update date is shown at the top of this document. Users are informed of major changes by email or via an information banner.

Applicable law & contact

These Terms are governed by Algerian law. In the event of a dispute, an amicable solution will systematically be sought before any judicial proceedings.